Help center
Questions, gracefully answered.
Common questions about Occabliss — and the people, processes and policies behind the platform.
Getting started
What kinds of events can I plan with Occabliss?
Occabliss supports weddings, parties, birthdays, corporate events, conferences, baby showers, charity galas, anniversaries and beyond. Templates and workflows adapt to each.
Is there a free trial?
Yes. The Free plan works forever, and our Standard plan includes a 14-day trial — no credit card required.
How long does it take to set up an event?
Most events are ready in under 30 minutes. Pick a template, add your details, invite your guests.
Customisation
How customisable are Occabliss event websites?
Highly. Adjust layout, typography, colour, motion and content through our editor. Power users can also add custom CSS on paid plans.
Can I use a custom domain?
Yes — connect your own domain on Standard (as an add-on) or Premium (included).
Can I host the same event in multiple languages?
Yes. Translate any page content directly in the editor and serve guests in their preferred language.
Guests, RSVPs & suppliers
Can I manage RSVPs and dietary preferences?
Yes — real-time tracking, dietary, accessibility, plus-ones and custom questions are all supported.
Do you have a supplier directory?
Yes. Browse a curated network of florists, photographers, caterers, planners and more.
Can I import an existing guest list?
Yes — import from CSV in a click, or sync from Google Contacts.
Billing & security
What payment methods do you accept?
All major credit/debit cards, plus Apple Pay and Google Pay. Annual billing offers 15% off.
Can I cancel anytime?
Yes — cancel from your account settings. No cancellation fees; you keep access through the end of your billing period.
How is my data protected?
Encryption in transit and at rest, GDPR-compliant by design, with 99.99% uptime SLA on paid plans.
Support
What kind of support is included?
Email support for everyone, with priority 24/7 support on Premium and Enterprise plans.
Do you offer onboarding for planners or venues?
Yes — dedicated onboarding is included on Enterprise plans, with optional setup packages available on Premium.
Still have questions?
Our team is here to help — usually within an hour.